571-206-1505

Privacy Policy

Effective Date: September 15, 2026

LampPost Electric (“LampPost Electric,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website, request electrical service, contact us by telephone, email, website form, or text message, or otherwise interact with our business.

This Privacy Policy applies to the LampPost Electric website, including lamppostelectric.com, and to our related customer communications and electrical services.

By using our website, requesting service, or providing personal information to us, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Your name
  • Company name, if applicable
  • Telephone number and mobile telephone number
  • Email address
  • Service address, billing address, and other location details needed to provide service
  • Information about your electrical issue, service request, project, estimate, appointment, or property
  • Photos, videos, plans, specifications, or other project information that you provide
  • Appointment details, scheduling preferences, and service history
  • Communications with us by telephone, email, website form, online chat, social media, or text message
  • Payment, invoice, transaction, or financing-related information, where applicable
  • Other information you choose to provide

When you use our website, we may also automatically collect certain technical and usage information, including:

  • Internet Protocol address
  • Browser type and operating system
  • Device type
  • Website pages viewed and actions taken
  • Referring website or source
  • Dates and times of website visits
  • General geographic location inferred from your Internet Protocol address
  • Cookie, analytics, call-tracking, advertising, and similar technology information

How We Use Information

  • LampPost Electric may use personal information to:
  • Respond to your request for service, an estimate, consultation, or other information
  • Schedule appointments, dispatch electricians, and provide electrical services
  • Communicate about estimates, proposals, service recommendations, work authorization, permits, inspections, job progress, invoices, payments, warranties, and customer support
  • Maintain customer, project, financial, and service records
  • Process payments and address billing questions
  • Improve our website, service offerings, advertising, customer experience, and internal operations
  • Send appointment reminders, service reminders, safety notifications, and other operational communications
  • Send promotional or marketing communications where permitted by law and where any necessary consent has been obtained
  • Prevent fraud, misuse, security incidents, and unlawful activity
  • Comply with legal, tax, insurance, licensing, warranty, contractual, and regulatory obligations
  • Protect the rights, safety, property, and operations of LampPost Electric, our customers, and others

Text Messages and SMS

LampPost Electric may offer customers and prospective customers the ability to receive text messages about service requests, estimates, appointments, dispatch updates, project communications, invoice or payment reminders, customer support, service reminders, and, if separately authorized, promotional offers.

By providing your mobile telephone number and affirmatively opting in to receive text messages from LampPost Electric, you agree to receive recurring automated or non-automated SMS and MMS messages from or on behalf of LampPost Electric at the mobile number you provide.

Consent to receive text messages is not a condition of purchasing any product or service from LampPost Electric.

Message frequency varies based on your interactions with us, your requested services, active projects, appointment schedule, account status, and communication preferences. Message and data rates may apply according to your mobile carrier plan.

You may opt out of text messages at any time by replying STOP to any text message from LampPost Electric. After you reply STOP, you may receive one final confirmation message confirming your opt-out request. For help, reply HELP or contact us at 571-206-1505.

If you opt out of text messaging, we may still contact you by telephone, email, mail, or other permitted methods. We may also communicate with you as necessary to complete an active appointment, service request, safety-related notification, billing matter, or other transaction that you have initiated, subject to applicable law.

Mobile Information and Consent

We may collect and maintain information related to our text-message communications, including:

  • Your mobile telephone number
  • Your name and contact details, if provided
  • The date, time, method, source, and language of your opt-in
  • Delivery, opt-out, and help-request records
  • The content of text-message communications with us
  • Information necessary to schedule, complete, support, document, or follow up on your requested service

We use mobile and SMS-related information to provide requested communications and services, maintain consent and compliance records, support customer service, improve operations, meet legal obligations, and protect our business and customers.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. This includes mobile telephone numbers, SMS opt-in consent, and text-message content. Text messaging originator opt-in data and consent will not be shared with any third parties.

We may share limited information with service providers that perform services on our behalf, such as text-message platform providers, customer relationship management providers, scheduling systems, payment processors, website hosts, and communications providers. Those providers may use information only as necessary to perform services for LampPost Electric, protect our systems, or comply with applicable law. They may not use mobile information or SMS consent information for their own marketing or promotional purposes.

How We Share Information

LampPost Electric does not sell personal information.

We may share personal information only when reasonably necessary for legitimate business purposes, including with:

  • Vendors and service providers that help us operate our website, customer relationship management platform, scheduling and dispatch systems, communications systems, payment systems, accounting systems, hosting, security, analytics, and business operations
  • Licensed subcontractors, suppliers, manufacturers, inspectors, utilities, permitting authorities, or other parties involved in providing requested services or products
  • Insurance carriers, attorneys, accountants, auditors, financial institutions, and professional advisers
  • Government agencies, regulatory authorities, courts, law enforcement, or other parties when disclosure is required by law or reasonably necessary to protect legal rights, safety, property, or operations
  • A successor organization in connection with a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar transaction

We require applicable service providers to protect personal information and use it only as needed to provide services to or for LampPost Electric.

Cookies and Analytics

Our website may use cookies, pixels, web beacons, call-tracking tools, analytics tools, and similar technologies to operate the website, understand visitor activity, measure advertising performance, improve our site, and help us better serve customers.

Cookies are small data files stored on your browser or device. You may be able to manage or disable cookies through your browser settings. If you disable cookies, some portions of our website may not work properly.

Third-party service providers, including website hosts, analytics providers, advertising platforms, map providers, form providers, call-tracking services, payment providers, and scheduling or communications platforms, may collect information through our website or services in accordance with their own privacy policies.

Data Security and Retention

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.

However, no online transmission, storage system, website, email, or text-message system can be guaranteed to be completely secure. Please avoid submitting highly sensitive information through unsecured website forms, standard email, or text message unless we specifically provide a secure method for doing so.

We retain personal information for as long as reasonably necessary to provide services, maintain service and financial records, satisfy warranty and insurance obligations, comply with legal requirements, resolve disputes, enforce agreements, prevent fraud, and protect our legal rights.

Your Choices and Rights

Subject to applicable law, you may request to:

  • Access personal information we maintain about you
  • Correct or update inaccurate information
  • Request deletion of certain personal information
  • Withdraw consent for future marketing communications
  • Opt out of marketing text messages by replying STOP
  • Opt out of marketing emails by using the unsubscribe mechanism in the message, if available
  • Ask questions about our privacy practices or use of your information

To make a request, please contact LampPost Electric using the contact information below. We may need to verify your identity before responding. Certain information may need to be retained for legal, accounting, safety, fraud-prevention, warranty, insurance, or recordkeeping purposes.

Children’s Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe that a child has provided personal information to us, please contact us so we can take appropriate action.

Third-Party Websites

Our website may link to third-party websites, including manufacturer websites, financing providers, payment processors, social-media platforms, suppliers, and other services. LampPost Electric is not responsible for the content, privacy practices, or security of third-party websites. You should review the privacy policy of each third-party website you visit.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, or legal requirements. When we update the policy, we will revise the Effective Date at the top of this page. Your continued use of our website or services after an update becomes effective constitutes acceptance of the revised Privacy Policy.

Contact Information

If you have questions about this Privacy Policy, your personal information, or LampPost Electric text-message communications, please contact us:

LampPost Electric
A division of GT Electric Services, LLC
8354D Terminal Road, Lorton VA 22079
Phone: 571-206-1505
Email:
Website: https://www.lamppostelectric.com